Patient Access & Financial Counselor

Fairview Health Services; Grand Rapids (MN); On-site; USD 28,006 - 37,539; Part time

Benefits offered by this job

Competitive pay

Experience Pay Given

Shift Differential

On-the-Job training!

Job summary

Fairview Health Services is seeking an Admission Financial Representative for our Grand Itasca location in Grand Rapids, Minnesota. This role is crucial for ensuring seamless patient registration and insurance verification, contributing to the hospital's operational efficiency.

Ideal candidates will have at least one year of customer service experience, computer knowledge, and strong communication skills. This position offers hourly pay ranging from $20.33 to $27.25 based on experience and skills.

Qualifications

• Must be 18 years of age or older.
• One year of customer service experience.
• One plus year(s) of applicable computer knowledge.
• Previous experience in a clinical setting with registration is preferred.
• Basic knowledge of medical terminology is preferred.
• Great verbal and written communication skills.
• Adhere to all Grand Itasca policies.
• Maintain reliable and consistent attendance.

Responsibilities

• Schedule patient appointments.
• Verify insurance and patient information.
• Call patients to remind or reschedule appointments.
• Check in patients confirming all documents.
• Identify coverage or self-pay issues.
• Provide fantastic customer service.
• Enter patient information into the scheduling system.
• Complete daily patient and claim edit work queues.
• Collaborate with other departments as needed.

Skills

Customer service experience

Computer knowledge

Verbal communication skills

Written communication skills

Job description

Fairview Health Services is seeking an Admission Financial Representative for our Grand Itasca location in Grand Rapids, Minnesota. This role is crucial for ensuring seamless patient registration and insurance verification, contributing to the hospital's operational efficiency.

Ideal candidates will have at least one year of customer service experience, computer knowledge, and strong communication skills. This position offers hourly pay ranging from $20.33 to $27.25 based on experience and skills.