Patient Access & Registration Specialist

Community Health Systems; Fort Wayne (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Community Health Systems is seeking a Registrar to support patient care by accurately capturing demographic and insurance information, scheduling procedures, obtaining authorizations, and maintaining complete patient records. The role emphasizes exceptional customer service and accurate documentation in a fast-paced healthcare setting.

The position requires knowledge of insurance verification, basic medical terminology, and experience with EHR systems, with emphasis on confidentiality and

Qualifications

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.
• Familiarity with EHR systems and registration software.
• Ability to manage sensitive, confidential information appropriately.
• Effective interpersonal skills to work with patients and teams.

Responsibilities

• Interacts with patients and families to provide courteous, timely assistance.
• Regulates schedules based on procedure requirements and staffing needs.
• Pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility and secures necessary authorizations.
• Collects and records patient financial responsibility estimates.
• Organizes registration documentation to ensure complete patient records.
• Collects co-pays or deductibles and informs patients of obligations.
• Communicates with physician offices regarding operative reports.
• Maintains accurate and organized patient registration information.
• Performs other duties as assigned and supports department policies.

Skills

Insurance verification

Medical terminology

EHR systems

Confidential information handling

Interpersonal communication

Education

Post secondary education in medical office administration

Job description

Community Health Systems is seeking a Registrar to support patient care by accurately capturing demographic and insurance information, scheduling procedures, obtaining authorizations, and maintaining complete patient records. The role emphasizes exceptional customer service and accurate documentation in a fast-paced healthcare setting.

The position requires knowledge of insurance verification, basic medical terminology, and experience with EHR systems, with emphasis on confidentiality and