Patient Access & Registration Specialist

AdventHealth; Florida; On-site; USD 22,000 - 35,000; Full time

Job summary

AdventHealth in Rockledge, Florida, is seeking a patient services assistant to support registration, scheduling, and records processing. You will interact with patients to collect demographics, verify insurance, and answer questions to ensure a smooth check-in experience.

The role emphasizes accuracy in documentation, teamwork, and strong customer service in a fast-paced environment. A high school diploma is required and the facility offers day shifts and a full-time schedule.

Qualifications

• Must communicate in English effectively to perform duties.
• Proficient with MS Office and EMR systems.
• Ability to multi-task and provide strong customer service.
• Experience with patient registration and billing processes.

Responsibilities

• Handle patient registration and demographic data.
• Assist patients and respond to questions to ensure timely resolution.
• Process and file medical records per physician requirements.
• Support patient experience improvement initiatives.

Skills

Communication skills

Customer service

Multi-tasking

EMR systems

Excel

Word

Outlook

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Outlook

Word

Excel

EMR systems

Job description

AdventHealth in Rockledge, Florida, is seeking a patient services assistant to support registration, scheduling, and records processing. You will interact with patients to collect demographics, verify insurance, and answer questions to ensure a smooth check-in experience.

The role emphasizes accuracy in documentation, teamwork, and strong customer service in a fast-paced environment. A high school diploma is required and the facility offers day shifts and a full-time schedule.