Patient Registration Specialist

AdventHealth; Land O' Lakes (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Land O' Lakes, Florida is seeking a fully in-person Patient Access/Registration specialist. The role involves verifying patient eligibility and benefits, scheduling visits, and registering patients while ensuring accurate data entry and compliant with CMS/HIPAA guidelines.

Shift: Day, Mon-Fri, 10:30 AM–7:00 PM. Required strong customer service, multitasking, and English communication skills, plus experience with EMR/EPM systems.

Qualifications

• Proactively reviews schedules and verifies eligibility and benefits to avoid denials.
• Data entry and documentation to meet accuracy standards and upfront collection goals.
• Collaborates with clinical teams to ensure timely care and patient flow.
• Explains charges and payment options and collects payments at time of service.

Responsibilities

• Reviews schedules and verifies authorizations to avoid denials.
• Monitors patient wait times and coordinates with clinical staff.
• Schedules patients per department and verifies order accuracy.
• Registers patients and explains financial responsibilities to patients.

Skills

Customer service

Multitasking

Communication

English proficiency

Problem solving

Regulatory knowledge

Education

High School Diploma or equivalent

Technical school graduate

Tools

Outlook

Microsoft Word

Excel

EPM/EMR software

Job description

AdventHealth in Land O' Lakes, Florida is seeking a fully in-person Patient Access/Registration specialist. The role involves verifying patient eligibility and benefits, scheduling visits, and registering patients while ensuring accurate data entry and compliant with CMS/HIPAA guidelines.

Shift: Day, Mon-Fri, 10:30 AM–7:00 PM. Required strong customer service, multitasking, and English communication skills, plus experience with EMR/EPM systems.