Patient Access & Registration Specialist

Brown University Health; Fall River (MA); Presencial; USD 25 000 - 37 000; Tempo parcial

Resumo da oferta

Brown University Health in Fall River, MA is seeking an entry-level Patient Access Specialist to ensure accurate patient identification and facilitate timely payments. You will greet patients, collect demographic and insurance data, document in hospital systems, and support HIPAA compliance while delivering exemplary customer service.

The role emphasizes teamwork, adherence to SOPs, and assisting uninsured patients with payment solutions; per diem work with variable shifts at Saint Annes

Qualificações

• 1–2 years of hospital/clinic experience preferred.
• Familiarity with patient access tools and HIPAA basics.
• Excellent customer service and communication skills required.

Responsabilidades

• Greet and escort patients following customer service guidelines.
• Collect and verify demographic, insurance, and financial information in hospital systems.
• Document information and follow SOPs in department tools and websites.
• Explain balances and assist with payment options and solutions.
• Support timely patient flow and collaborate with hospital departments.

Conhecimentos

Excellent customer service

Communication skills

Team player

Formação académica

High School Diploma or equivalent

Medical Terminology course

Associate degree or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Brown University Health in Fall River, MA is seeking an entry-level Patient Access Specialist to ensure accurate patient identification and facilitate timely payments. You will greet patients, collect demographic and insurance data, document in hospital systems, and support HIPAA compliance while delivering exemplary customer service.

The role emphasizes teamwork, adherence to SOPs, and assisting uninsured patients with payment solutions; per diem work with variable shifts at Saint Annes