Patient Access & Registration Specialist

Hugh Chatham Health, Inc.; Downers Grove, Northern (IL, KY); Hybrid; USD 29,000 - 43,000; Part time

Job summary

Advocate Health is seeking a Part-time Patient Registration Clerk at Good Samaritan IL ED Arrival to join the Enterprise Revenue Cycle team. You will check in patients, collect accurate demographics and insurance details, and discuss co-pays to support timely payments.

Key duties include maintaining HIPAA confidentiality, verifying insurance and eligibility, and guiding patients through appointment logistics.

Qualifications

• High School Graduate.
• Experience in healthcare administration is helpful but not required.
• Familiarity with insurance terminology and patient scheduling is a plus.

Responsibilities

• Register and check in patients; collect demographics and insurance information.
• Explain financial responsibilities; collect co-pays and inform patients about payments.
• Maintain HIPAA confidentiality and compliance with regulatory requirements.
• Assist with scheduling, cancellations, and appointment logistics; coordinate transportation or interpreter services.
• Manage electronic health record work queues and support billing and registration processes.

Skills

Customer service

Attention to detail

Communication

Multitasking

HIPAA compliance

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Email/phone technology

Job description

Advocate Health is seeking a Part-time Patient Registration Clerk at Good Samaritan IL ED Arrival to join the Enterprise Revenue Cycle team. You will check in patients, collect accurate demographics and insurance details, and discuss co-pays to support timely payments.

Key duties include maintaining HIPAA confidentiality, verifying insurance and eligibility, and guiding patients through appointment logistics.