Patient Access & Registration Specialist

Community Health Systems; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Systems in Alabama seeks a Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions. The role schedules procedures, pre-registers patients, verifies insurance, and maintains organized patient records while delivering exceptional customer service.

You will interact with patients, manage schedules, obtain authorizations, and ensure accurate data entry and documentation throughout the registration

Qualifications

• 0-2 years of healthcare experience including patient registration or front desk.
• 0-2 years of customer service experience.

Responsibilities

• Greet and assist patients and families with courteous, timely service.
• Schedule procedures based on requirements and staffing needs.
• Pre-register patients by collecting accurate demographic information.
• Verify insurance eligibility and secure necessary authorizations.
• Document and communicate patient financial responsibility estimates.
• Coordinate and file medical records and chart preparation for procedures.
• Respond to medical record requests promptly and accurately.
• Answer phone calls and provide professional assistance.
• Maintain regular attendance and compliance with policies.

Skills

Customer service

Interpersonal skills

Data entry

Attention to detail

Tools

Registration systems

Insurance verification tools

Job description

Community Health Systems in Alabama seeks a Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions. The role schedules procedures, pre-registers patients, verifies insurance, and maintains organized patient records while delivering exceptional customer service.

You will interact with patients, manage schedules, obtain authorizations, and ensure accurate data entry and documentation throughout the registration