Patient Registration & Scheduling Specialist

Gadsden Regional Medical Center; Gadsden (AL); On-site; USD 35,000 - 48,000; Full time

Job summary

Gadsden Regional Medical Center in Gadsden, AL is hiring a Registrar to accurately capture demographic and insurance information and schedule procedures. You will pre-register patients, verify eligibility, obtain authorizations, and maintain complete patient records while delivering exceptional customer service.

The role emphasizes attention to detail, efficient patient flow, and clear communication with patients, families, and healthcare teams in a fast-paced hospital environment.

Qualifications

• Experience with patient registration and scheduling preferred
• Understanding of insurance verification processes
• Knowledge of medical terminology

Responsibilities

• Interacts with patients and families to provide courteous, timely assistance.
• Schedules procedures and pre-registers patients with demographics.
• Verifies insurance eligibility and secures authorizations.
• Collects and records patient financial responsibility.
• Communicates operative reports to physician offices.
• Maintains registration documentation and patient records.
• Collects co-pays and informs patients of financial obligations.
• Assists with understanding insurance requirements.
• Ensures patient identification with armband.
• Answers phone calls with professionalism.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Insurance verification

Attention to detail

Interpersonal skills

Healthcare terminology

Data entry

Education

Post-secondary education in medical office administration or healthcare administration

Tools

EHR systems

Registration software

Job description

Gadsden Regional Medical Center in Gadsden, AL is hiring a Registrar to accurately capture demographic and insurance information and schedule procedures. You will pre-register patients, verify eligibility, obtain authorizations, and maintain complete patient records while delivering exceptional customer service.

The role emphasizes attention to detail, efficient patient flow, and clear communication with patients, families, and healthcare teams in a fast-paced hospital environment.