Patient Access & Registration Specialist

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 34,000 - 46,000; Full time

Job summary

Baptist Health in Alabama seeks a Patient Registration Specialist to manage pre-registration, registration, payer identification, and verification. The role includes referrals to financial counseling and collecting at the point of service, while ensuring accurate data entry and regulatory compliance.

Ideal candidates have a high school diploma, 2+ years in patient access or related fields, and knowledge of Medicare/Medicaid programs; bilingual ability is a plus.

Qualifications

• High school graduate or equivalent required.
• Associate's degree in healthcare or business preferred.
• Bilingual capability (English/Spanish) desirable.
• At least 2 years' experience in a medical or hospital patient access or financial services environment preferred.
• Knowledge of government programs such as Medicare and Medicaid.

Responsibilities

• Pre-register and register patients; collect required data.
• Identify payers, verify eligibility, coordinate benefits.
• Refer to financial counseling as needed and collect patient responsibility at POS.
• Ensure data accuracy in patient demographics and benefits in systems.
• Understand HIPAA, EMTALA, and Medicare/Medicaid rules; maintain confidentiality.

Skills

MS Office

Data accuracy

Regulatory knowledge

Communication skills

Team leadership

Education

High school diploma or equivalent

Associate's degree in healthcare or business (preferred)

Tools

MS Office

Job description

Baptist Health in Alabama seeks a Patient Registration Specialist to manage pre-registration, registration, payer identification, and verification. The role includes referrals to financial counseling and collecting at the point of service, while ensuring accurate data entry and regulatory compliance.

Ideal candidates have a high school diploma, 2+ years in patient access or related fields, and knowledge of Medicare/Medicaid programs; bilingual ability is a plus.