Patient Access Representative

Vail Health

Avon (CO)

On-site

USD 28,000 - 34,000

Full time

26 hours ago
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Benefits offered by this job

Competitive pay
Up to 5 weeks PTO in first year
403(b) with immediate match
Housing programs
Childcare reimbursement
Tuition assistance
Wellness reimbursement

Job summary

Vail Health invites applications for a Patient Access Representative at Colorado Mountain Medical in Avon. You will greet and register patients, verify insurance, collect co-pays, and schedule appointments, providing a smooth, friendly first impression.

You’ll work with front-desk teams, physicians, and patients to handle inquiries, maintain records, and ensure efficient check-in and coordination in a fast-paced mountain healthcare setting.

Qualifications

  • Customer service and clerical experience required.
  • Strong communication and organizational skills.
  • Ability to multitask and work with technology systems.
  • Healthcare or medical office experience preferred.

Responsibilities

  • Welcome and register patients.
  • Verify insurance and collect co-payments.
  • Schedule appointments and procedures.
  • Answer phones and assist with patient inquiries.
  • Maintain accurate patient records and documentation.
  • Coordinate communication between patients, providers, and staff.
  • Deliver exceptional customer service in a fast-paced healthcare environment.

Skills

Customer service
Clerical experience
Communication
Multitasking
Technology systems
Healthcare experience

Job description

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

Patient Access Representative | Vail Health-Colorado Mountain Medical

Be the first friendly face patients see when they arrive for care. As a Patient Access Representative, you'll help create a seamless, positive patient experience by assisting with registration, scheduling, insurance verification, and front-desk support.

What You’ll Do
  • Welcome and register patients
  • Verify insurance and collect co-payments
  • Schedule appointments and procedures
  • Answer phones and assist with patient inquiries
  • Maintain accurate patient records and documentation
  • Coordinate communication between patients, providers, and staff
  • Deliver exceptional customer service in a fast-paced healthcare environment
What We’re Looking For
  • Customer service and clerical experience
  • Strong communication and organizational skills "Wait, I need to correct the
      closing for the 2nd list. I'll continue:
      What We’re Looking For
      • Customer service and clerical experience
      • Strong communication and organizational skills
      • Ability to multitask and work with technology systems
      • Healthcare or medical office experience preferred
      Why Vail Health?
      • Competitive pay
      • Up to 5 weeks PTO in your first year
      • 403(b) with immediate match
      • Housing programs and childcare reimbursement
      • Tuition assistance and student loan repayment
      • Wellness reimbursement, recreation discounts, and more

      Pay is based upon relevant education and experience per hour.

      Hourly Pay:: $20.67 USD - $24.37 USD

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