Patient Access & Registration Specialist | Great Benefits

Vail Health Behavioral Health; Edwards (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical

Vision

Tuition Assistance

Annual Paid Time Off

Job summary

Vail Health in Edwards, CO is seeking a Patient Access Representative to register patients, collect documents, verify insurance, and handle front desk duties. This full-time, year-round role requires excellent customer service and accurate data entry.

You will answer phones, schedule appointments, collect co-pays, and ensure CMS/HIPAA compliance while providing compassionate, patient-centered service in a busy medical reception area.

Qualifications

• Customer service and clerical experience required.

Responsibilities

• Registers patients and performs registration-related functions including collecting consent and patient information.
• Answers phones and handles inquiries, ensuring timely and courteous communication.
• Resolves non-clinical questions with excellent customer service.
• Performs documentation audits for medical necessity and payor requirements.
• Schedules procedures and educates patients on pre/post-exam requirements.
• Maintains medical records and handles front desk communications and supplies.
• Adheres to CMS, HIPAA, EMTLA and Joint Commission requirements.

Skills

Customer service

Clerical work

Job description

Vail Health in Edwards, CO is seeking a Patient Access Representative to register patients, collect documents, verify insurance, and handle front desk duties. This full-time, year-round role requires excellent customer service and accurate data entry.

You will answer phones, schedule appointments, collect co-pays, and ensure CMS/HIPAA compliance while providing compassionate, patient-centered service in a busy medical reception area.