Patient Access & Registration Specialist

Team Member Services; Show Low (AZ); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO from Day One

Retirement Plan

Parental Leave

Career Development

Mental Health Resources

Job summary

AdventHealth in Highlands Ranch, CO, is sourcing a dedicated Guest Services/Patient Access professional to handle front desk duties and patient registrations. You will verify demographics, insurance, and billing details while guiding patients through the check-in process and offering timely service.

The role supports clinical partners, ensures accurate financial documentation, and promotes a safe, patient-centered environment with consistent communication and education on test locations and

Qualifications

• Experience in healthcare front desk or patient access
• Knowledge of medical terminology and billing processes
• Familiarity with patient data entry and insurance information

Responsibilities

• Answer incoming calls, respond to inquiries, and direct calls appropriately.
• Welcome patients, update demographics, insurance and billing information, and process forms.
• Register patients for services, ensure accuracy, and facilitate timely discharge and reimbursement.
• Clarify and document financial assessments, eligibility, and benefits memos for post-care needs.
• Coordinate with clinical partners to maintain smooth operation of patient access.

Skills

Customer service

Medical office terminology

Billing support

Education

Associate degree or higher in health services administration or related field

High School Diploma or GED

Job description

AdventHealth in Highlands Ranch, CO, is sourcing a dedicated Guest Services/Patient Access professional to handle front desk duties and patient registrations. You will verify demographics, insurance, and billing details while guiding patients through the check-in process and offering timely service.

The role supports clinical partners, ensures accurate financial documentation, and promotes a safe, patient-centered environment with consistent communication and education on test locations and