Patient Access & Registration Specialist

Concord Hospital Health System; Concord (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

Concord Hospital Health System is seeking an ED registration staff member to manage patient accounts and create medical records. You will collaborate with patients, families, and the care team to ensure accurate demographic information and assist with insurance eligibility and payment options.

Ideal candidates have at least 1 year of customer service experience, familiarity with computerized systems, and an understanding of medical terminology.

Qualifications

• High school diploma or GED preferred.
• Minimum 1 year in a customer service setting.
• Proficient in navigating computerized systems; knowledge of medical terminology is desirable.

Responsibilities

• Manages and creates patient accounts for services rendered, including medical records creation.
• Engages in revenue cycle activities while collaborating with patients, families, and care team.
• Verifies patient demographic information and supports financial compliance with insurance eligibility responses and payment options.

Skills

Customer service

Medical terminology

Critical thinking

Computer literacy

Education

High school / GED

Tools

EHR systems

Job description

Concord Hospital Health System is seeking an ED registration staff member to manage patient accounts and create medical records. You will collaborate with patients, families, and the care team to ensure accurate demographic information and assist with insurance eligibility and payment options.

Ideal candidates have at least 1 year of customer service experience, familiarity with computerized systems, and an understanding of medical terminology.