Patient Access & Registration Specialist

Concord Hospital; Concord (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Concord Hospital in Concord, NH seeks an ED Registration staff member to manage patient accounts, create medical records, and support revenue cycle activities within the care team. The role involves verifying demographics and assisting with insurance eligibility responses and payment options.

The ideal candidate will have a high school diploma or GED (preferred) and at least 1 year of customer service experience, with comfort navigating computerized systems and knowledge of medical terminology.

Qualifications

• Minimum 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is desired.

Responsibilities

• Manage and create patient accounts for services rendered.
• Create and maintain medical records.
• Engage in revenue cycle activities with the care team.
• Verify patient demographic information.
• Support financial compliance with insurance eligibility responses.
• Counsel patients on payment options.

Skills

Customer service

Computerized systems

Medical terminology

Education

High school or GED

Job description

Concord Hospital in Concord, NH seeks an ED Registration staff member to manage patient accounts, create medical records, and support revenue cycle activities within the care team. The role involves verifying demographics and assisting with insurance eligibility responses and payment options.

The ideal candidate will have a high school diploma or GED (preferred) and at least 1 year of customer service experience, with comfort navigating computerized systems and knowledge of medical terminology.