Patient Access & Registration Specialist

Catholic Health Initiatives; College Station (TX); On-site; USD 49,399,000 - 69,773,000; Full time

Job summary

St. Joseph Health in Brazos Valley, TX is seeking a Patient Registration/Admitting professional to support hospital access points, verify demographics and insurance, and maintain accurate electronic records. You will assist with scheduling and respond to inquiries, ensuring a positive patient experience.

Role emphasizes adherence to privacy, regulatory requirements, and organizational policies while supporting high-volume periods and teamwork with the care team.

Qualifications

• High school diploma or GED required; healthcare experience preferred.
• Experience with patient registration procedures and documentation.
• Knowledge of health insurance payers and real-time eligibility verifications.

Responsibilities

• Register patients across access points and verify demographics and insurance.
• Scan, index, and manage patient documents for workflows.
• Provide patient-facing support via phone and other channels.
• Schedule, confirm, and adjust appointments to support timely care.
• Identify and escalate routine or complex registration issues.
• Ensure accuracy and confidentiality of data in the EHR.

Skills

Patient registration

Insurance eligibility

Scheduling appointments

Patient communication

Education

High School Graduate

High School GED

Job description

St. Joseph Health in Brazos Valley, TX is seeking a Patient Registration/Admitting professional to support hospital access points, verify demographics and insurance, and maintain accurate electronic records. You will assist with scheduling and respond to inquiries, ensuring a positive patient experience.

Role emphasizes adherence to privacy, regulatory requirements, and organizational policies while supporting high-volume periods and teamwork with the care team.