Patient Access & Registration Specialist

TriHealth; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive shift differentials

Career growth opportunities

Job summary

TriHealth is seeking an Access Associate at Good Samaritan Hospital in Cincinnati, OH. The role supports Labor & Delivery, Admitting, and ED registration, while managing the admissions board and CMS signatures.

You will ensure timely scheduling and accurate registration with strong customer service across departments. Qualifications include a high school diploma or GED and 1–2 years of customer service experience; strong computer skills, 35 wpm typing, and medical terminology knowledge are

Qualifications

• Ability to operate multiple computer applications.
• Excellent verbal and written skills.
• Typing speed of 35 wpm.
• Medical terminology required within first year of employment if not already taken.

Responsibilities

• Adapt to dynamic workflow with appropriate call and registration volume.
• Ensure accuracy and compliance in data collection and scheduling/registration.
• Follow scripts and provide consistent, positive patient interactions.
• Assist with financial triage and explain insurance concepts to patients.

Skills

Computer applications

Verbal and written communication

Typing speed 35 wpm

Medical terminology

Education

High school diploma or GED

Job description

TriHealth is seeking an Access Associate at Good Samaritan Hospital in Cincinnati, OH. The role supports Labor & Delivery, Admitting, and ED registration, while managing the admissions board and CMS signatures.

You will ensure timely scheduling and accurate registration with strong customer service across departments. Qualifications include a high school diploma or GED and 1–2 years of customer service experience; strong computer skills, 35 wpm typing, and medical terminology knowledge are