Patient Access & Registration Specialist

UVA Health System; Charlottesville (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Generous Paid Time Off

Retirement Savings

Disability Coverage

Health Savings Plans & FSAs

Certification & Education Support

Job summary

UVA Health System is seeking a Patient Access Coordinator to ensure a seamless registration experience and guide patients through financial resources with accuracy. The role centers on registration, insurance verification, and patient access across outpatient areas.

This fast-paced, patient-facing position requires strong communication, flexibility, and a commitment to high-quality service for diverse patients.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Welcoming patients and completing registration and check-in processes.
• Verifying demographic information, insurance coverage, and required documentation.
• Collecting patient signatures and ensuring registration records are complete and accurate.
• Assisting patients with financial assistance resources and helping eligible individuals navigate application processes.
• Supporting scheduled appointments as well as walk-in services including laboratory visits, imaging, EKGs, and other outpatient services.
• Responding to departmental communications, workflow updates, and system changes.

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Education

High School Diploma or equivalent

Job description

UVA Health System is seeking a Patient Access Coordinator to ensure a seamless registration experience and guide patients through financial resources with accuracy. The role centers on registration, insurance verification, and patient access across outpatient areas.

This fast-paced, patient-facing position requires strong communication, flexibility, and a commitment to high-quality service for diverse patients.