Assoc Patient Access Rep - Fam Med Care-Carmel

Community Health Network; Carmel (IN); Presencial; USD 21 000 - 26 000; Tempo integral

Resumo da oferta

Community Health Network in Carmel is seeking an Associate Patient Access Representative (APAR) for the Fam Med Care-Carmel location. You will greet visitors, manage patient registrations and financial clearance, and support check-ins, scheduling, and payments.

The APAR role requires a high school diploma or GED and 1+ years in healthcare or customer service. You will verify insurance, check CMS requirements, and maintain accurate EHR data across multiple sites in Indiana.

Qualificações

• High School Diploma or GED required.
• 1+ years in healthcare office setting and/or strong customer service background preferred.
• Proficient in registrations (inpatient, outpatient, emergency).
• Completes Admissions, Discharges and Transfers timely when applicable.
• Ability to monitor and perform patient hospital and ambulatory movement.
• Uses EPIC work queue to pre-register scheduled patients.
• Verifies medical necessity per CMS standards and communicates coverage/eligibility information.
• Accurately identifies and enters patient demographics, insurance and financial information.
• Gathers and verifies confidential health and financial information to assure payment for services.
• Confirms completeness of the electronic health record (EHR) and makes changes as needed.

Responsabilidades

• Handles front-office and back-office functions across the network, ensuring smooth patient flow and accurate data entry.

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Descrição da oferta de emprego

Assoc Patient Access Rep - Fam Med Care-Carmel

Monday-Friday, 8:00am-5:00pm
Two days in Fishers,
Three days in Westfield

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:

• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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