Patient Access Specialist — Remote/Hybrid Registration

Community Health Network; Kokomo (IN); On-site; USD 21,000 - 34,000; Full time

Job summary

The Associate Patient Access Representative (APAR) at Community Health Network in Kokomo is the first point of contact for patients, handling registration, scheduling and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

The APAR ensures smooth workflows and prepares patients administratively and financially for their visits.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare office setting and/or strong customer service background (preferred).
• Proficient in all types of registrations (inpatient, outpatient, emergency).
• Accurate data entry for patient demographics, insurance and financial information.
• Familiarity with EPIC or similar EHR systems.

Responsibilities

• Serve as the first contact for patients, handling registrations and scheduling.
• Perform check-ins, payment collection and financial clearance.
• Verify insurance coverage and CMS compliance information.
• Ensure accurate entry and completeness of the electronic health record.

Skills

Customer service

Registration/Admissions

EMR/EHR familiarity

Education

High School Diploma or GED

Tools

EPIC

Job description

The Associate Patient Access Representative (APAR) at Community Health Network in Kokomo is the first point of contact for patients, handling registration, scheduling and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

The APAR ensures smooth workflows and prepares patients administratively and financially for their visits.