Patient Access & Registration Specialist

Montgomery College; Cape Girardeau (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission, and admission processes. You will verify demographics, insurance information, and signatures, while ensuring HIPAA compliance and accurate patient data entry for the medical record.

The role requires strong customer service skills, experience in healthcare admissions or scheduling, and professional communication.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Proficient computer skills essential.
• Professional and courteous communication.

Responsibilities

• Handle check-in, preregistration, registration, preadmission, and admission processes.
• Obtain demographic information, insurance cards, signatures, and HIPAA forms.
• Promote accurate benefit verification and preauthorization requirements; collect co-pays.
• Maintain system work queues and accurate medical records.
• Answer phones, fax, scan documents; assist Scheduling/Referrals as needed.
• Protect confidential information and adhere to department policies.

Skills

Check-in processes

HIPAA compliance

Customer service

Data entry

Phone communication

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, registration, preadmission, and admission processes. You will verify demographics, insurance information, and signatures, while ensuring HIPAA compliance and accurate patient data entry for the medical record.

The role requires strong customer service skills, experience in healthcare admissions or scheduling, and professional communication.