Patient Access & Registration Specialist

Saint Francis Healthcare System; Cape Girardeau (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, and admission processes with a strong focus on accurate demographic and insurance information. The role requires careful adherence to CMS, government payors, and Joint Commission rules while handling payments and patient data.

The position emphasizes quality customer service, cross-functional collaboration, and compliance with HIPAA and confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Must maintain a professional and courteous manner in dealing with customers and staff in all manners of communication.
• Must demonstrate appropriate and timely independent judgment.

Responsibilities

• Check-in, preregistration, registration, preadmission, and admission processes.
• Verify demographic, insurance, and consent information; obtain signatures and scan forms.
• Manage system work queues and respond to phone, fax, and workflow tasks.
• Assist with scheduling, authorizations, and referrals as needed.
• Collaborate with staff to ensure timely patient flow and maximize reimbursement.
• Uphold Saint Francis Healthcare System values and confidentiality of information.

Skills

Customer service

Data entry

Computer skills

Professional communication

Education

High School Diploma

Tools

EMR software

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to manage check-in, preregistration, and admission processes with a strong focus on accurate demographic and insurance information. The role requires careful adherence to CMS, government payors, and Joint Commission rules while handling payments and patient data.

The position emphasizes quality customer service, cross-functional collaboration, and compliance with HIPAA and confidentiality.