Patient Check-In & Registration Specialist

Montgomery College; Cape Girardeau, Northern (MO, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to efficiently manage check-in, preregistration and admission processes. The role requires accurate demographic and insurance data collection, HIPAA compliance, and strong patient communication.

Expect responsibilities include coordinating with scheduling and referrals, safeguarding patient information, and ensuring timely, compliant revenue cycle activities. A high school diploma and healthcare experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Proficiency with computers and standard software.
• Professional and courteous communication with customers and staff.

Responsibilities

• Handle check-in, preregistration, registration, preadmission and admission processes.
• Obtain demographic information, insurance details, signatures, and HIPAA forms.
• Verify benefits, preauthorization, and collect co-pays and outstanding balances.
• Answer calls, fax, scan documents, and manage registration queues.
• Collaborate with Scheduling, Authorization, & Referrals as needed.
• Maintain compliance with CMS, EMTALA, and The Joint Commission rules.
• Deliver quality customer service and support mission values.

Skills

Customer service

Medical scheduling

HIPAA compliance

CMS compliance

EMR systems

Data entry

Education

High School Diploma or equivalent

Tools

EMR Systems

HIPAA Compliance Tools

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to efficiently manage check-in, preregistration and admission processes. The role requires accurate demographic and insurance data collection, HIPAA compliance, and strong patient communication.

Expect responsibilities include coordinating with scheduling and referrals, safeguarding patient information, and ensuring timely, compliant revenue cycle activities. A high school diploma and healthcare experience are preferred.