Patient Access & Registration Specialist

Saint Francis Healthcare System; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to support check-in, preregistration, registration, preadmission, and admission processes. The role emphasizes accurate demographics, CMS and Joint Commission compliance, benefit verification, and collection of copays and balances.

You will help ensure proper documentation and a smooth revenue cycle. This position requires strong attention to detail, the ability to work in a fast-paced environment, and a commitment to

Qualifications

• Two years of experience in healthcare scheduling/registration/admissions preferred.
• Able to proficiently utilize a computer and software programs.
• Must maintain professional and courteous manners in dealing with customers and staff.
• Must demonstrate appropriate and timely independent judgment.

Responsibilities

• Obtain photo ID, insurance cards, signed forms and orders and scan into the medical record at registration/admission.
• Maintain system work queues and process tasks.
• Answer the telephone, faxing, scanning, DPM’s, and other duties as assigned by the manager.
• Cross-train with Scheduling, Authorization, & Referrals to assist as needed.
• Work with staff to ensure smooth patient flow and maximize reimbursement.
• Deliver quality customer service and maintain confidentiality.

Skills

Healthcare scheduling

Computer skills

Customer service

Independent judgment

Education

High School diploma or equivalent

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to support check-in, preregistration, registration, preadmission, and admission processes. The role emphasizes accurate demographics, CMS and Joint Commission compliance, benefit verification, and collection of copays and balances.

You will help ensure proper documentation and a smooth revenue cycle. This position requires strong attention to detail, the ability to work in a fast-paced environment, and a commitment to