Patient Registration Specialist

Optum; Windham (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a front office receptionist to support patient registration in a clinical setting. You will greet patients, collect payments, answer calls, and perform front-office duties with accuracy and care.

The role requires a high school diploma, 3+ years of customer service, and onsite work at the Portland, ME location. There is a strong emphasis on compassionate communication and efficient handling of insurance information.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience in hospital/office/clinical settings.
• Onsite work at 175 Fore River Parkway, Portland, ME 04102.

Responsibilities

• Greet and check in patients; answer phones; collect co-pays and payments.
• Process paperwork and handle front-office duties in a fast-paced clinical environment.
• Register patients, verify demographics and insurance eligibility/benefits.
• Gather clinical information, process referrals and pre-authorizations as needed.
• Respond to inquiries with compassionate, respectful communication.

Skills

Customer service

Medical terminology

Microsoft Office

Communication skills

Onsite work

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a front office receptionist to support patient registration in a clinical setting. You will greet patients, collect payments, answer calls, and perform front-office duties with accuracy and care.

The role requires a high school diploma, 3+ years of customer service, and onsite work at the Portland, ME location. There is a strong emphasis on compassionate communication and efficient handling of insurance information.