Patient Access & Registration Specialist

Henry-Ford-Health-2; Bloomfield Township (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Henry Ford Health in Bloomfield Township is seeking a Clinic Service Representative for the Central Desk at Bloomfield Twp. Medical Center.

You will manage patient registration, preregistration, insurance verification, and cash collections to support efficient care delivery. The role emphasizes greeting patients, coordinating check-in/check-out, discharging processes, and connecting patients with the Customer Service Center.

Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations and complete forms.
• Proficiency in using computer information systems.
• Strong interpersonal skills for effective communication with patients, staff, and visitors.
• Ability to multi-task and work in a team setting.
• Basic computer skills, including navigating software and email.

Responsibilities

• Greet patients and manage face-to-face check-in and check-out processes.
• Handle preregistration, insurance verification, and cash collections.
• Reconcile patient charts and assist with patient discharge procedures.
• Discuss general financial responsibilities with patients and connect them to the Customer Service Center.
• Work efficiently in a fast-paced environment with frequent interruptions.
• Collaborate with team members to ensure timely and accurate patient registration.

Skills

Interpersonal skills

Multitasking

Computer skills

Attention to detail

Team player

Education

High School Diploma or equivalent

Job description

Henry Ford Health in Bloomfield Township is seeking a Clinic Service Representative for the Central Desk at Bloomfield Twp. Medical Center.

You will manage patient registration, preregistration, insurance verification, and cash collections to support efficient care delivery. The role emphasizes greeting patients, coordinating check-in/check-out, discharging processes, and connecting patients with the Customer Service Center.