Patient Access & Registration Specialist

SIHF Healthcare; Belleville (IL); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

401(k) – employer match

Paid Time Off (PTO)

Tuition reimbursement

Flexible Spending Accounts (FSA)

Life Insurance

Job summary

SIHF Healthcare seeks a courteous Front Desk/Registration Specialist to greet patients, register encounters, verify insurance, and process payments. You will support scheduling, chart preparation, and data entry while using Athena and Dentrix systems.

A strong customer-service mindset and attention to detail are essential for success in a busy health care center. The role involves daily interaction with patients, families, and providers, requiring confidentiality and the ability to multi-task in

Qualifications

• High School diploma or equivalent preferred; basic medical terminology knowledge.
• Experience with medical office processes is a plus.
• Strong communication and data-entry skills required.

Responsibilities

• Serve as the initial point of contact and face of SIHF Healthcare.
• Register patients and prepare encounters, verify insurance.
• Process payments and perform chart preparation.
• Schedule appointments and interpreter services when needed.
• Operate Athena and Dentrix scheduling systems as requested.
• Handle high volume calls with professionalism and accuracy.
• Maintain accurate demographics and records in the chart.
• Ensure insurance verification and accurate patient data.

Skills

Keyboard/data entry

Medical terminology

Communication

Telephone systems

Multi-tasking

Confidentiality

Education

High School diploma or equivalent

Medical terminology training

Job description

SIHF Healthcare seeks a courteous Front Desk/Registration Specialist to greet patients, register encounters, verify insurance, and process payments. You will support scheduling, chart preparation, and data entry while using Athena and Dentrix systems.

A strong customer-service mindset and attention to detail are essential for success in a busy health care center. The role involves daily interaction with patients, families, and providers, requiring confidentiality and the ability to multi-task in