Patient Access & Registration Specialist

Advocate Health Care; Oak Lawn (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health Care in Oak Lawn, IL seeks a patient access representative to register patients, verify demographics and insurance, and help with billing and scheduling. You will use EPIC and other tools to maintain accurate records while upholding HIPAA protections.

Responsibilities include collecting co-pays, explaining coverage, coordinating with clinicians, and guiding patients through appointments and test prep. A High School diploma and strong customer service are required.

Qualifications

• High school diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Ability to work in a high-volume, fast-paced environment with interruptions.

Responsibilities

• Create the initial electronic health record foundation for patient care teams.
• Check in and register patients; verify demographics and insurance; collect co-pays.
• Explain insurance coverage and discuss financial responsibilities with patients.

Skills

Customer service

Attention to detail

Communication skills

Independent work

Education

High School Diploma

Tools

EPIC Electronic Medical Record

Microsoft Office

Insurance verification tools

Patient liability estimation tools

Job description

Advocate Health Care in Oak Lawn, IL seeks a patient access representative to register patients, verify demographics and insurance, and help with billing and scheduling. You will use EPIC and other tools to maintain accurate records while upholding HIPAA protections.

Responsibilities include collecting co-pays, explaining coverage, coordinating with clinicians, and guiding patients through appointments and test prep. A High School diploma and strong customer service are required.