Patient Access & Registration Specialist

American Addiction Centers; Chicago (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking a full-time front desk/registration specialist at the Beverly location. You will create initial electronic health records and register patients, verifying demographics and insurance information while collecting co-pays and ensuring HIPAA compliance.

This role emphasizes exceptional customer service, accurate data entry, and effective communication with patients, families, and healthcare staff in a busy environment.

Qualifications

• High School Diploma or GED required.
• No prior experience necessary.
• Ability to handle confidential information per HIPAA.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, high-stress environment.

Responsibilities

• Create the initial electronic health record for new patients.
• Register patients and verify demographics, guarantor, and insurance details.
• Discuss and collect co-pays and patient responsibilities.
• Maintain HIPAA compliance and protect patient privacy.
• Assist with scheduling appointments and follow-ups.
• Answer phones and greet patients professionally.

Skills

Customer service

Communication skills

Multitasking

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Advocate Health is seeking a full-time front desk/registration specialist at the Beverly location. You will create initial electronic health records and register patients, verifying demographics and insurance information while collecting co-pays and ensuring HIPAA compliance.

This role emphasizes exceptional customer service, accurate data entry, and effective communication with patients, families, and healthcare staff in a busy environment.