Patient Access & Registration Specialist

R1-Rc; Baltimore (MD); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Customer ServiceRepresentative to be the first point of contact for patients, providing fast, compassionate access to care. You will handle check-in, insurance verification, and communicate cost estimates while collaborating with care teams to ensure smooth patient flow.

The role emphasizes empathy, accuracy, and the ability to multitask in a fast-paced hospital environment, with comprehensive training and ongoing opportunities in revenue cycle operations.

Qualifications

• Experience in healthcare administration or patient access.
• Strong communication and interpersonal skills.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients at check-in across multiple systems.
• Answer phones and collect accurate patient information.
• Explain cost estimates and collect co-pays when applicable.

Skills

Customer service

Phone etiquette

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer ServiceRepresentative to be the first point of contact for patients, providing fast, compassionate access to care. You will handle check-in, insurance verification, and communicate cost estimates while collaborating with care teams to ensure smooth patient flow.

The role emphasizes empathy, accuracy, and the ability to multitask in a fast-paced hospital environment, with comprehensive training and ongoing opportunities in revenue cycle operations.