Patient Access & Registration Specialist

Amery Hospital & Clinic; Amery (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k with match

Disability insurance

Tuition reimbursement

Job summary

Amery Hospital & Clinic is seeking a Patient Access Representative to support admissions, check-in, registration and scheduling tasks. You will handle patient inquiries via phone, email or fax and follow CMP guidelines for workflows.

Primary duties include check-in, form handling, co-pay collection, and assisting with follow-up appointments at checkout. Casual/on-call shifts with day/evening hours, including some weekends and holidays, may apply.

Qualifications

• High School graduate or equivalent.
• Minimum one year experience in a hospital or medical clinic setting or equivalent.
• Experience in a customer service setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology.
• Experience with Microsoft products, Word, Excel, Outlook, etc.

Responsibilities

• Help check-in patients for procedures/appointments and direct them to the appropriate department.
• Print wrist bands and apply per protocol; print patient labels as needed.
• Perform bedside registration in ER or inpatient unit; provide forms as designated by staff.
• Receive and enter patient forms; determine if forms are complete and route as standard practice.
• Collect and post patient co-pays/deductibles/balances; assist with follow-up appointments at check-out.

Skills

Customer service

Verbal and written communication

Medical terminology

Education

High School diploma or equivalent

2-year Medical Administrative Specialist program

Tools

EPIC

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Amery Hospital & Clinic is seeking a Patient Access Representative to support admissions, check-in, registration and scheduling tasks. You will handle patient inquiries via phone, email or fax and follow CMP guidelines for workflows.

Primary duties include check-in, form handling, co-pay collection, and assisting with follow-up appointments at checkout. Casual/on-call shifts with day/evening hours, including some weekends and holidays, may apply.