Patient Access & Scheduling Specialist

HealthPartners; Amery (WI); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k with match

Disability insurance

Tuition reimbursement

Job summary

Amery Hospital & Clinic is seeking an Access Coordinator to manage EPIC templates for Primary and Specialty Care. You will ensure provider needs are met within scheduling guidelines and coordinate updates with clinic staff and Call Center.

The role is 1.0 FTE (40 hours per week), Monday–Friday day hours, with a focus on accurate template maintenance and patient flow support.

Qualifications

• High School graduate or equivalent.
• Minimum two years experience in a hospital or medical clinic setting or equivalent.
• Experience in a customer service setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology.
• Experience with Microsoft products, Word, Excel, Outlook, etc.

Responsibilities

• Manage the technical aspects of clinic templates for Primary Care and Specialty Care within EPIC.
• Keep templates updated as system or provider changes occur, coordinating with staff.
• Coordinate changes with clinic staff and Call Center staff.
• Support the mission, goals and objectives of Amery Hospital & Clinic.

Skills

Customer service experience

Verbal and written communication

MS Office (Word, Excel, Outlook)

Education

High School diploma or equivalent

Tools

EPIC

Job description

As an Access Coordinator at Amery Hospital & Clinic, you will manage the technical aspects of the clinic templates for Primary Care and Specialty Care within EPIC; ensuring provider needs are met within the guidelines or AHC and/or department scheduling requirements. This position is also responsible for keeping templates updated, as system or provider changes occur, and coordinating changes with clinic staff and/or Call Center staff. This position is expected to support the mission, goals and objectives of Amery Hospital & Clinic

Work Schedule:

• 1.0 FTE/40 hours per week
• Monday-Friday day hours

Required Qualifications:

• High School graduate or equivalent.
• Minimum two years experience in a hospital or medical clinic setting or equivalent.
• Experience in a customer service setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology.
• Experience with Microsoft products, Word, Excel, Outlook, etc.

Preferred Qualifications:

• Completion of position-related 2-year program, such as Medical Administrative Specialist or Medical Office Specialist.
• Experience in EPIC computer system.

Benefits:

Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401k with match, disability insurance and tuition reimbursement. Benefits take effect the first of the month following hire date.

About Us:

Since being established in 1956, Amery Hospital & Clinic has provided outstanding health care to Amery and our surrounding communities. We provide the kind of high-quality care you’d expect to find in a “big city” with the personalized dedication you can expect from a hometown doctor. In addition to primary care for all stages of life, we offer specialty services including oncology, cardiology, orthopedics and surgical services.

We strive to offer more to our patients – more care options, more comfort and more expertise. In addition to our hospital and clinics, we provide specialized care for patients at our Behavioral Health Center and Wound Healing Center. We also work in close collaboration with other hospitals in the HealthPartners health care system, giving our community access to the high-quality care.

As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.