Patient Access Specialist - Registration & Billing

McLaren Health Care; Waterford Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care in Waterford Charter Township, Michigan, is seeking a Patient Access Representative I to perform registration, financial clearance, insurance verification, and cashier duties within Revenue Cycle Management.

The role emphasizes accuracy, timely task completion, and courteous customer service while collaborating with clinic teams and leadership to maintain quality standards.

Qualifications

• High School diploma or GED required.
• At least 6 months of Patient Access, medical billing or customer service experience.
• Proficiency in Microsoft Office (Excel/Word) and 10-key calculators.

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.
• Contributes to continuous quality improvement efforts.
• Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

Skills

Customer service

Communication

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

10-key calculator

Windows-based applications

Job description

McLaren Health Care in Waterford Charter Township, Michigan, is seeking a Patient Access Representative I to perform registration, financial clearance, insurance verification, and cashier duties within Revenue Cycle Management.

The role emphasizes accuracy, timely task completion, and courteous customer service while collaborating with clinic teams and leadership to maintain quality standards.