Patient Access & Registration Specialist

ECU Health; Ahoskie (NC); On-site; USD 23,000 - 31,000; Full time

Job summary

ECU Health is seeking a patient access specialist to register patients, interpret insurance benefits, and counsel on coverage. This role requires strong communication, organization, and multitasking in a fast-paced healthcare setting.

Responsibilities include maintaining medical terminology proficiency, staying current with third-party payer regulations, and delivering courteous patient and customer service while handling related duties as assigned.

Qualifications

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelor's Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations. Completes other duties as assigned.

Skills

Communication skills

Detail orientation

Organization

Multitasking

Customer service

Education

High School or GED required

Associate degree preferred

Bachelor's degree preferred

Tools

Basic computer skills

Job description

ECU Health is seeking a patient access specialist to register patients, interpret insurance benefits, and counsel on coverage. This role requires strong communication, organization, and multitasking in a fast-paced healthcare setting.

Responsibilities include maintaining medical terminology proficiency, staying current with third-party payer regulations, and delivering courteous patient and customer service while handling related duties as assigned.