Patient Access Representative - ECU OBGYN Women's Clinic

ECU Health; Greenville (NC); On-site; USD 23,000 - 31,000; Full time

Job summary

ECU Health Medical Center in Greenville, NC, seeks a patient access representative to perform patient registration and interpret insurance benefits. You will counsel patients on coverage, maintain medical terminology skills, and support payer regulations while delivering courteous service.

The role requires excellent communication, strong organizational skills, and the ability to multitask in a fast-paced healthcare environment. Full-time, Monday–Friday, 8 to 5, with competitive pay and benefits.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• 2 years of customer service required.
• 1–2 years registration/billing in healthcare preferred.
• Excellent written and spoken communication; detail orientation; multitasking.

Responsibilities

• Register patients at point of service.
• Interpret and counsel on insurance benefits.
• Maintain medical terminology and payer knowledge.
• Provide patient and customer relations; perform other duties as assigned.

Skills

Customer service

Communication

Detail orientation

Multitasking

Organization

Medical terminology

Education

High School Diploma or GED

Associate Degree

Bachelor's Degree

Tools

Basic IT skills

Job description

Position Summary
Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.
Minimum Requirements
High School or equivalent (GED) or higher is required.

Associate Degree: preferred

Bachelors Degree: preferred

2 years Customer Service is required

1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.

Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.

Basic computer skills
Pay Range
$17.00 - $22.86
Other Information
Full time

Monday - Friday 8 to 5
ECU Health
About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.