Gastroenterology Patient Access Specialist

ECU Health; Washington (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

ECU Health Physicians is a multi-specialty group with over 600 providers across more than 110 locations in eastern North Carolina. This role focuses on patient registration, benefits interpretation, and patient relations within a clinical setting, supporting efficient access to care and accurate billing processes.

Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment, with preferred experience in healthcare

Qualifications

• Requires high school diploma or GED or higher.
• Associate or Bachelor degree preferred.
• 2 years of customer service required.
• 1-2 years registration/billing in healthcare preferred.
• Excellent written and oral communication, detail orientation, organization, and multitasking.
• Basic computer skills.

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Customer Service

Communication

Detail Orientation

Organization

Multitasking

Basic Computer Skills

Education

High School or GED

Associate Degree

Bachelor's Degree

Job description

ECU Health Physicians is a multi-specialty group with over 600 providers across more than 110 locations in eastern North Carolina. This role focuses on patient registration, benefits interpretation, and patient relations within a clinical setting, supporting efficient access to care and accurate billing processes.

Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment, with preferred experience in healthcare