Patient Access Navigator: Front Desk & Scheduling

BHMG Baptist Health Medical Group Inc.; Lexington (KY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Retirement with Company Match

Paid Time Off

Short/Long Term Disability

Job summary

BHMG Baptist Health Medical Group Inc. is seeking a Patient Access Representative for our Ob/Gyn clinic in Lexington, KY. The role involves greeting patients, verifying insurance and demographic data, registering patients, collecting payments, and ensuring smooth patient flow throughout the visit.

You will also handle scheduling, switchboard duties, and medical records management, supporting the Clinical/Practice Manager to deliver efficient care and positive patient experiences.

Qualifications

• High school diploma or equivalent is required.
• Computer skills are required.
• Clerical experience in a medical office setting is preferred.
• Other education is preferred.

Responsibilities

• Greet patients and visitors.
• Verify patients' demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine out-of-pocket expense and collect payments or arrange financial counseling.
• Schedule appointments and manage patient flow.
• Handle switchboard and medical records management.

Skills

Customer service

Clerical experience

Education

High school diploma or equivalent

Job description

BHMG Baptist Health Medical Group Inc. is seeking a Patient Access Representative for our Ob/Gyn clinic in Lexington, KY. The role involves greeting patients, verifying insurance and demographic data, registering patients, collecting payments, and ensuring smooth patient flow throughout the visit.

You will also handle scheduling, switchboard duties, and medical records management, supporting the Clinical/Practice Manager to deliver efficient care and positive patient experiences.