Patient Access Registrar — Per Diem Day Shifts

Nicklaus Children's; Florida; On-site; USD 25,000 - 39,000; Part time

Job summary

Nicklaus Children's Hospital is seeking a Registrar Patient Access professional for the Miramar Outpatient Center. The role involves greeting patients, collecting demographic and financial information, obtaining authorizations, and directing patients to the appropriate services.

Per diem days require flexibility to cover mornings, afternoons, and weekends as needed. The candidate should have at least one year of customer service experience, prefer bilingual Spanish, and be able to navigate

Qualifications

• 1 year of customer service experience.
• High school education or equivalent preferred.
• 1 year of healthcare environment preferred.
• Able to communicate effectively in English both verbally and in writing.
• Fluent in Spanish strongly preferred.
• Basic proficiency in Microsoft Office including Word, Excel and Outlook.
• Able to accurately enter and interpret data.
• Able to maintain confidentiality of sensitive information.

Responsibilities

• Greets patients and families in person or on the telephone in a respectful and empathetic manner.
• Responds to questions and problems and keeps open lines of communication with patients/families.
• Interviews patients/families to obtain demographic, third party payer, financial/medical information, and identification to schedule, or pre-register/register and/or check-in patients.
• Collects payments and provides receipts.
• Verifies third party payer information via the web or telephone.
• Obtains and documents appropriate authorization for hospital services via web or fax, and follows up until authorization is obtained.
• Documents all activities in the Collection Notes file of the computer system as appropriate.
• Obtains all necessary consents for patient.

Skills

Customer service

Communication

Data entry

Education

High school or equivalent

Tools

Microsoft Office

Job description

Nicklaus Children's Hospital is seeking a Registrar Patient Access professional for the Miramar Outpatient Center. The role involves greeting patients, collecting demographic and financial information, obtaining authorizations, and directing patients to the appropriate services.

Per diem days require flexibility to cover mornings, afternoons, and weekends as needed. The candidate should have at least one year of customer service experience, prefer bilingual Spanish, and be able to navigate