Patient Access Referral Coordinator I

Hawai'i Island Community Health Center; Pahoa (HI); On-site; USD 57,281,000 - 68,541,000; Full time

Job summary

Hawai'i Island Community Health Center seeks a Referrals Specialist to ensure patients access timely specialty care. You will coordinate referrals, insurance authorizations, medical records, and follow-up care while collaborating with providers and external partners.

Join a mission-driven team dedicated to quality, accessible healthcare in our community. The role emphasizes accurate records, patient service, and adherence to HIPAA in a fast-paced clinical setting.

Qualifications

• High School Diploma or GED required.
• Minimum one year of related clinical office experience or an equivalent combination of education and experience.
• Strong organizational, communication, and multitasking skills.
• Ability to work effectively with diverse populations in a fast-paced healthcare environment.

Responsibilities

• Coordinate patient referrals, authorizations, and follow-up appointments.
• Maintain accurate electronic medical records and referral tracking systems.
• Communicate with providers, patients, and outside healthcare organizations to support patient care.
• Assist with travel authorizations and arrangements for eligible patients.
• Ensure compliance with HIPAA, OSHA, and organizational policies.
• Provide excellent customer service and support to patients and families.
• Participate in quality improvement initiatives and collaborate with the patient care team.

Skills

Strong organizational skills

Excellent communication

Multitasking

Education

High School Diploma or GED

Tools

QUEST

ICD-10/CPT coding

Job description

Hawai'i Island Community Health Center seeks a Referrals Specialist to ensure patients access timely specialty care. You will coordinate referrals, insurance authorizations, medical records, and follow-up care while collaborating with providers and external partners.

Join a mission-driven team dedicated to quality, accessible healthcare in our community. The role emphasizes accurate records, patient service, and adherence to HIPAA in a fast-paced clinical setting.