Referrals & Care Coordination Specialist

Socket.dev

Pahoa (HI)

On-site

USD 26,000 - 30,000

Full time

11 days ago

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Job summary

Hawaiʻi Island Community Health Center (HICHC) in Pahoa, HI is seeking a Referrals Specialist to join our team. The role coordinates referrals, authorizations, medical records, and follow-up care while working closely with providers, patients, and external healthcare partners.

The starting pay is $19.99/hour, with compensation based on skills and experience. This on-site position emphasizes timely access to specialty care and strong customer service in a fast-paced healthcare environment.

Qualifications

High School Diploma or GED required.
Minimum one year of related clinical office experience or training.
Strong organizational, communication, and multitasking skills.
Experience with health insurance programs and networks preferred.

Responsibilities

Coordinate patient referrals, authorizations, and follow-up appointments.
Maintain accurate electronic medical records and referral tracking systems.
Communicate with providers, patients, and outside healthcare organizations to support patient care.
Assist with travel authorizations and arrangements for eligible patients.
Ensure compliance with HIPAA, OSHA, and organizational policies.
Provide excellent customer service and support to patients and families.
Participate in quality improvement initiatives and collaborate with the patient care team.