Patient Access & Records Coordinator
ALCONA HEALTH CENTER
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Benefits offered by this job
Job summary
Alcona Health Center in Alpena, MI is seeking a full-time front desk/clerical associate to welcome patients, coordinate appointments across multiple sites, and maintain health records.
You will verify insurance, assist with billing, and support clinic staff while delivering compassionate service.
A current BCLS CPR and a Michigan driver's license are required; full benefits and continuing education opportunities are offered.
Qualifications
- Possesses a current BCLS CPR certification.
- Possesses a valid Michigan driver's license and auto insurance.
- Ability to greet patients and assist visitors
Responsibilities
- Welcomes and assists patients, their families, and visitors; answers questions and schedules appointments across multiple sites.
- Checks patients in and out; greets visitors and directs to appropriate personnel; maintains waiting room safety.
- Enters new patient data into EHR; verifies insurance and authorizations.
- Verifies and balances provider charges at checkout; processes payments.
- Processes billings and payments; matches daily batch to schedule; handles account questions.
- Maintains health records; retrieves records and trains staff in processing.
- Schedules patient appointments and sends reminders; reschedules as needed.
- Operates telephone and paging system; handles collections calls as required.
Skills
Job description
Alcona Health Center in Alpena, MI is seeking a full-time front desk/clerical associate to welcome patients, coordinate appointments across multiple sites, and maintain health records.
You will verify insurance, assist with billing, and support clinic staff while delivering compassionate service.
A current BCLS CPR and a Michigan driver's license are required; full benefits and continuing education opportunities are offered.
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