Patient Access Pro: Scheduling, Verification & Care Support

Cooper University Health Care; Camden (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper University Health Care in Camden, NJ, is seeking an appointment scheduling specialist focused on delivering excellent patient access and service. The role emphasizes accurate scheduling, patient communication, and referral coordination to support Cooper University Hospital and affiliated physicians.

Candidates should have at least high school diploma, 2 years in scheduling or insurance verification, and familiarity with medical terminology.

Qualifications

• 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office.
• Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.
• Excellent customer service skills with strong interpersonal skills and phone etiquette.
• Knowledge of medical terminology and medical insurance billing requirements.

Responsibilities

• Assist patients with scheduling and access to professional services.
• Ensure quality patient scheduling and positive telephone etiquette.
• Support the mission of Cooper University Hospital and Cooper University Physicians.
• Work with registration systems and verify insurance as part of patient access.

Skills

Customer service

Phone etiquette

Medical terminology

Education

High School Diploma

Tools

Flow cast registration

Job description

Cooper University Health Care in Camden, NJ, is seeking an appointment scheduling specialist focused on delivering excellent patient access and service. The role emphasizes accurate scheduling, patient communication, and referral coordination to support Cooper University Hospital and affiliated physicians.

Candidates should have at least high school diploma, 2 years in scheduling or insurance verification, and familiarity with medical terminology.