Strategic Patient Access & Insurance Verification Specialist

Cooper University Health Care; Camden (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Cooper University Health Care in Camden, NJ seeks a HCA Patient Access Specialist to support accurate and timely insurance verification and patient registration.

This role interacts with insurers, patients, and clinical staff to secure benefits, collect data, and minimize claim denials. Strong communication, detail orientation, and teamwork are essential to maintain patient satisfaction and efficient revenue cycle processes at Cooper.

Qualifications

• 2 years minimum experience required.
• 3-5 years preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals.
• Epic experience preferred.

Responsibilities

• Communicates with insurance companies, patients, and providers to resolve discrepancies and ensure proper billing.
• Ensures accurate patient registration, validates and verifies insurance information for benefit verification.
• Knowledge of Medicare/ Medicaid programs; secures required notices and forms; coordinates benefits when needed.
• Performs electronic and telephonic insurance verification; submits admissions notices to payors promptly.
• Coordinates with physicians and state agencies to handle deceased patient records via NJ EDRS.

Skills

Attention to detail

Organizational skills

Insurance knowledge

Time sensitivity

Communication skills

Teamwork

Education

High School Diploma

Tools

Microsoft Word

Excel

Outlook

Access

Job description

Cooper University Health Care in Camden, NJ seeks a HCA Patient Access Specialist to support accurate and timely insurance verification and patient registration.

This role interacts with insurers, patients, and clinical staff to secure benefits, collect data, and minimize claim denials. Strong communication, detail orientation, and teamwork are essential to maintain patient satisfaction and efficient revenue cycle processes at Cooper.