Patient Access Pro: Scheduling & Insurance Verification

Western Reserve Careers; Hudson (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Western Reserve Careers is seeking a Patient Access Specialist to join our Hudson, OH team. This full-time role handles registration, scheduling, eligibility verification, and pre-authorization to ensure accurate patient accounts and smooth reimbursement.

You will collect copays, verify insurance benefits, input data into scheduling systems, and support patients through the registration process in a hospital or medical office setting.

Qualifications

• HS Diploma or equivalent is required.
• Two years of customer service experience, including healthcare registration/insurance processing, are required.
• Working knowledge of computerized appointment scheduling system and insurance processing is required.

Responsibilities

• Register and pre-register patients; schedule and reschedule procedures.
• Verify eligibility and obtain/verify prior authorizations for services.
• Verify demographics and input data accurately into registration/scheduling systems; document thoroughly to maximize reimbursement and minimize denials.
• Collect copayments and self-pay amounts at the point of service or during scheduling/pre-registration.

Skills

Customer service

Insurance processing

Scheduling systems

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Scheduling software

Insurance processing software

Electronic health records (EHR)

Job description

Western Reserve Careers is seeking a Patient Access Specialist to join our Hudson, OH team. This full-time role handles registration, scheduling, eligibility verification, and pre-authorization to ensure accurate patient accounts and smooth reimbursement.

You will collect copays, verify insurance benefits, input data into scheduling systems, and support patients through the registration process in a hospital or medical office setting.