Patient Access Pro II: Scheduling & Billing Benefits

Allegheny Clinic; Erie (Erie County); On-site; USD 25,000 - 36,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access professional to perform scheduling, preregistration, financial clearance, and authorization/referral validation, including pre-serviceability estimations and collections. The role involves creating the first impression of AHN's services for patients and families and external customers, with clear communication about financial responsibilities.

The position requires a high school diploma or GED, at least two years of related experience, and

Qualifications

• High school diploma or GED.
• Two previous years of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment.
• Experience operating a PC and using software applications.

Responsibilities

• Conducts scheduling, preregistration, and validates patient demographic data; verifies medical benefits and COB as required.
• Identifies all patient financial responsibilities, estimates liabilities, collects liabilities, and posts payments in the ADT system.
• Delivers positive patient experience and maintains relationships with patients, AHN leadership, staff, physician offices, and external contacts.
• Communicates barriers or productivity issues to the team lead and assists in resolving patient issues requiring oversight.
• Maintains adherence to AHN policies and completes mandatory trainings.
• Provides operational support and training to team members as needed.
• Performs other duties as assigned.

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access professional to perform scheduling, preregistration, financial clearance, and authorization/referral validation, including pre-serviceability estimations and collections. The role involves creating the first impression of AHN's services for patients and families and external customers, with clear communication about financial responsibilities.

The position requires a high school diploma or GED, at least two years of related experience, and