Patient Access Pro II - EPIC & Registration Expert

Christian Hospital and Northwest HealthCare; Florissant (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Tuition Assistance

Paid Time Off

Job summary

Christian Hospital and Northwest HealthCare is seeking a Patient Access Representative II to join our team. You will be the first point of contact, handling registrations, scheduling, and insurance verification with a focus on exceptional patient service.

The role requires 2-5 years of experience, proficiency with EPIC, and strong communication skills to guide patients through financial responsibilities and appointments. This is a hospital setting with a patient-centric culture.

Qualifications

• 2-5 years of patient access/registration experience.
• Proficient with EPIC and patient registration processes.
• Excellent phone etiquette and customer service skills.
• Ability to handle sensitive information and HIPAA compliance.

Responsibilities

• Register patients and schedule within multiple systems with accuracy.
• Verify insurance, collect demographics, and obtain necessary authorizations.
• Provide clear, professional guidance and financial explanations to patients.
• Ensure data integrity and support compliance with MSP, HIPAA, and related policies.

Skills

Phone etiquette

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

Job description

Christian Hospital and Northwest HealthCare is seeking a Patient Access Representative II to join our team. You will be the first point of contact, handling registrations, scheduling, and insurance verification with a focus on exceptional patient service.

The role requires 2-5 years of experience, proficiency with EPIC, and strong communication skills to guide patients through financial responsibilities and appointments. This is a hospital setting with a patient-centric culture.