Patient Access Pro – Front Desk & Registration (Full-Time)

SmartRecruiters, Inc.; Melissa (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate to support front desk operations in a full-time mid-shift role. You will greet patients, register them, verify insurance, and collect payments, ensuring smooth patient flow and a positive first impression.

Responsibilities include answering phones, maintaining records, and providing excellent customer service in a fast-paced ambulatory care setting. Healthcare familiarity is preferred.

Qualifications

• High school diploma or GED.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.

Skills

Customer service

Communication skills

Time management

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Intuitive Health is seeking a Patient Access Advocate to support front desk operations in a full-time mid-shift role. You will greet patients, register them, verify insurance, and collect payments, ensuring smooth patient flow and a positive first impression.

Responsibilities include answering phones, maintaining records, and providing excellent customer service in a fast-paced ambulatory care setting. Healthcare familiarity is preferred.