Patient Access Pro: Calm, Precise Registration

UCLA Health and David Geffen School of Medicine; Charlottesville (VA); On-site; USD 24,000 - 37,000; Full time

Job summary

UVA Health in Charlottesville, VA is seeking a Patient Access Specialist to ensure accurate, courteous registration and check-in; you will support clinical care and revenue cycle readiness with precise data handling and empathetic communication.

This role emphasizes exceptional customer service, collecting demographic and insurance information, performing verification, and providing patients with the tools needed for a smooth visit.

Qualifications

• Education: High School Graduate or Equivalent.
• Experience: Preferred not required.

Responsibilities

• Provide exceptional customer service across in person and telephone interactions.
• Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.
• Perform verification functions aligned with scheduling/registration standards and unit guidelines.
• Complete visit documentation activities accurately and within expected timeframes.
• Provide patients with paper and electronic tools required by clinical teams to help the visit run smoothly.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

UVA Health in Charlottesville, VA is seeking a Patient Access Specialist to ensure accurate, courteous registration and check-in; you will support clinical care and revenue cycle readiness with precise data handling and empathetic communication.

This role emphasizes exceptional customer service, collecting demographic and insurance information, performing verification, and providing patients with the tools needed for a smooth visit.