Patient Access Specialist: Calm, Precise Registration

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 24,000 - 37,000; Full time

Job summary

UVA Health in Charlottesville is seeking a Patient Access Specialist to ensure accurate registration and a smooth patient experience in the Emergency Department.

You will handle in-person and phone interactions, collect demographic and insurance data, perform verification, and support care teams with timely visit documentation.

Our academic health system values precision, empathy, and teamwork, with a trusted network and Level I Trauma Center in the Charlottesville region.

Qualifications

• High School Graduate or Equivalent.
• Customer service experience preferred.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Collect and verify demographic and insurance information.
• Verify scheduling/registration per established standards.
• Complete visit documentation accurately and within timelines.
• Provide paper and electronic tools to support visits.

Education

High School Diploma or Equivalent

Job description

UVA Health in Charlottesville is seeking a Patient Access Specialist to ensure accurate registration and a smooth patient experience in the Emergency Department.

You will handle in-person and phone interactions, collect demographic and insurance data, perform verification, and support care teams with timely visit documentation.

Our academic health system values precision, empathy, and teamwork, with a trusted network and Level I Trauma Center in the Charlottesville region.