Patient Access Pro - $2K Sign-On + Growth

Optum; Town of Oneonta (NY); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus for external applicants

Paid time off & holidays

Medical plan options & HSA/FSA

Dental, Vision, Life & AD&D Insurance

Short/Long-term disability

401(k) plan & employee stock purchase

Résumé du poste

Optum is seeking a Patient Access Representative to welcome patients, collect demographic and insurance information, and ensure accurate billing-related data at our Oneonta and Tri-Town Campus locations.

You will handle insurance verification, referrals, and pre-authorizations while delivering excellent patient experience and coordinating with hospital staff. Training is provided and benefits are extensive.

Qualifications

• High School Diploma/GED required.
• 1+ years of customer service experience.
• Ability to work onsite at 1 Norton Ave, Oneonta, NY 13820 (Fox Hospital Oneonta) and 43 Pearl St W, Sidney, NY (A.O. Fox Hospital - Tri-Town Campus)
• Ability to work 8-hour shifts Monday - Friday - 7 AM - 5 PM with rotating weekends.
• Must be 18 years of age OR older.

Responsabilités

• Communicates directly with patients and/or families to complete the registration process by collecting demographics, health information and verifying insurance eligibility/benefits.
• Uses computer systems to enter or verify patient data in real time.
• Processes referrals, pre-certifications, pre-determinations, and pre-authorizations.
• Verifies insurance coverage and creates price estimates and reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket obligations.
• Identifies outstanding balances from prior visits and collects amounts due.
• Schedules appointments with provider offices prior to discharge.
• Responds to patient inquiries with compassion and respect.
• Generates and analyzes patient data reports and follows up on issues.

Connaissances

Customer service

Communication

Formation

High School Diploma/GED

Description du poste

Optum is seeking a Patient Access Representative to welcome patients, collect demographic and insurance information, and ensure accurate billing-related data at our Oneonta and Tri-Town Campus locations.

You will handle insurance verification, referrals, and pre-authorizations while delivering excellent patient experience and coordinating with hospital staff. Training is provided and benefits are extensive.