Patient Access Pro: Welcome Patients & Verify Insurance

Jobtome; Town of Oneonta (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UnitedHealth Group in Oneonta, NY is hiring a Patient Access Representative. The role supports first-contact patient experiences, completes registrations, and gathers demographics and insurance data to ensure accurate billing for hospital services.

Training lasts 4–6 weeks with hours based on schedule. The position is onsite at 1 Associate Dr, Oneonta, NY, offering a comprehensive benefits package and a sign-on bonus for external applicants.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience.
• Onsite work at 1 Associate Dr, Oneonta, NY.

Responsibilities

• Communicates directly with patients and families in person or by phone to complete the registration process and collect demographics and insurance information.
• Uses computer systems to enter or verify patient data in real time with accuracy.
• Handles referrals, pre-certifications, pre-determinations, and prior authorizations according to insurance requirements.
• Verifies insurance coverage and benefits and creates price estimates and reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket costs with patients.
• Identifies and collects outstanding balances from prior visits.

Skills

Customer service

Education

High School Diploma/GED

Job description

UnitedHealth Group in Oneonta, NY is hiring a Patient Access Representative. The role supports first-contact patient experiences, completes registrations, and gathers demographics and insurance data to ensure accurate billing for hospital services.

Training lasts 4–6 weeks with hours based on schedule. The position is onsite at 1 Associate Dr, Oneonta, NY, offering a comprehensive benefits package and a sign-on bonus for external applicants.